Privacy Policy

Updated at 29 July 2025

Nexus Property Access (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Nexus Property Access.

This Privacy Policy applies to our website, nexuspropertyaccess.com.au, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Nexus Property Access (ABN: 36 628 071 811), located at 22 Thomson St, Burpengary East QLD 4505, that is responsible for your information under this Privacy Policy.
  • Country: Where Nexus Property Access or its owners/founders are based, in this case, Australia.
  • Customer: Refers to the company, organization, or person that signs up to use the Nexus Property Access Service.
  • Device: Any internet-connected device such as a phone, tablet, or computer that can be used to visit Nexus Property Access and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: Refers to those individuals who are employed by Nexus Property Access or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.
  • Service: Refers to the advisory service provided by Nexus Property Access as described on this platform.
  • Third-party service: Refers to advertisers, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: The Nexus Property Access site, which can be accessed via this URL: https://nexuspropertyaccess.com.au/
  • You: A person or entity that is registered with Nexus Property Access to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. The information we collect may include:

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Job Titles
  • Billing Addresses
  • Identity Verification Documents (such as a Driver’s License)
  • Password

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your service requests and support needs).
  • To process transactions and facilitate your property investment journey.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, marketing, and customer service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide our Service to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it. We offer the use of a secure server and all supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology. However, we cannot ensure or warrant the absolute security of any information you transmit to Nexus Property Access or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

Nexus Property Access operates in Australia. Information collected via our website may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world. By using our service, you voluntarily consent to the trans-border transfer and hosting of such information.

Can I update or correct my information?

Customers have the right to request updates or corrections to the information Nexus Property Access collects. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications, or (3) delete the personally identifiable information maintained about you on our systems by cancelling your account. To protect your privacy and security, we may take reasonable steps to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

Governing Law

This Privacy Policy is governed by the laws of Australia without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or engaging with our service, you hereby consent to our Privacy Policy and agree to its terms.

Contact Us

Don’t hesitate to contact us if you have any questions.